Community Festival - Home Crystal Palace Park 7 July 2023

Guests

This page contains information for those on the Guest list and for Guest ticket holders attending Community Festival, 16th July 2022.

Information for General Admission Ticket Holders can be found here:  https://communityfestival.london/information/

CASHLESS POLICY

Please note that this year, all food and drink traders, car parks and guest box offices will be cashless. You can use debit/credit cards or apps on your phone, such as Google Pay and Apple Pay.

ON ARRIVAL

Please go to the Guest Check-In located near the main entrance of Finsbury Park when entering from Seven Sisters Road. Please bring this confirmation and your Photo ID with you, plus any emails confirming your guest list place. You cannot collect a wristband for someone else. Each person must come to the window themselves. If you are on the Guest List go to the window marked ‘FESTIVAL REPUBLIC GUEST LIST’. If you have been sent a Guest E-Ticket go to the window marked ‘GUEST TICKET HOLDERS’.

Guest tickets and Guest list places are strictly non-transferable and must not be resold. Any Guest tickets/Guest list places found to be sold/transferred will be invalid and entry into the event will be denied.

Please do not post images of Guest tickets or passes anywhere online or on social media.

THE GUEST CHECK-IN IS OPEN: 11AM – 9PM

You cannot collect wristbands outside these times. Wristbands are put on by staff, cannot be given out loose and can’t be replaced if lost.

GUEST TICKETS

Guest tickets are sent out in advance as E-Tickets via email. Please bring your E-ticket (either printed out or ready to show on your mobile) and photo ID to the Guest Check-in to be exchanged for an event wristband.

GUEST LIST

The Guest List is for those who have not been sent guest tickets in advance. If you were sent a Guest List confirmation letter please bring this with you, or any email confirming your place on the guest list. Make sure you know whose list you are on!

You’ll also need photo ID to collect your pass/wristband.

SECURITY

Small bags are allowed with the dimensions up to W21cm x H30cm x D8cm (A4 Size). There is a payable cloakroom in the Guest area. Bags must be collected before the headliner goes on. Please note everyone attending the event will be required to pass through airport-style metal detectors and undergo body and bag searches as a condition of entry. We reserve the right to refuse admittance to any person who refuses to be searched by a steward or person acting on their behalf. These plans are in place to ensure everyone has a safe and enjoyable event.

CHARITY DONATION

Unless otherwise stated on your ticket there is a compulsory charity donation of £15 payable per Guest ticket. E-tickets will require this donation to be paid online prior to the event. Those on the Guest List are to pay their donation at the Guest Check-in. Cash payments are NOT accepted at the Guest Check-In. You can use debit/credit cards or apps on your phone, such as Google Pay and Apple pay. All proceeds go to local groups, projects and charities; details are available on the Festival Republic website. E-ticket holders who have prepaid their donation will not be asked to donate on arrival to the festival.

AGE RESTRICTIONS

Everyone aged 16yrs+ needs an adult ticket. Children under 5 are NOT permitted at Community. Children under 16 years old must always be accompanied by a parent or guardian (18 or over) . This includes guests. Please note there is a limit of 2 teens per adult Guest.

PARKING AND TRAVEL

There is no parking and we highly recommend public transport; the closest stations are Manor House (Piccadilly Line) and Finsbury Park (Victoria & Piccadilly Line / Overground).

For travel recommendations, please refer to https://communityfestival.london/travel-information/

SUSTAINABILITY

In line with our European Sustainability Policy, Festival Republic/Live Nation will not be selling unsustainable single use plastic bottles at our events. We are sourcing sustainable options, and recommend you bring refillable bottles to use the free water stations provided.

ADDITIONAL INFORMATION

Find out more about arena/stage times and the line-up, travel and more on the main festival website https://communityfestival.london/

CARE AND SAFETY ON SITE

We don’t accept any discrimination towards any individual or groups of individuals at any of our festivals.

Irrespective of the background of the individual, be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity. We are proud of the diverse nature of our festivals and their customers, if you see or experience anyone undermining this – no matter the severity – please report it immediately to one of our onsite staff.

Here are some tips for staying safe at Wireless so that you can relax and enjoy your time at the festival:

  • Decide on a meeting point with your friends -choose a time and place to meet up later in case you get separated from each other.
  • Learn the layout of the site so you can easily find toilets and stewards. You can download the map of Community Festival below.
  • Keep your phone charged in case you’re separated from your friends.
  • Stay hydrated. There are tested drinking water points throughout the arena which are free to use.
  • Keep your wits about you. Drink responsibly and know your limit.
  • Security measures are in place, which include metal detectors and sniffer dogs, at all entry gates.
  • Large bags are not allowed to be taken into the festival. There is no cloakroom. Small bags are allowed into the festival with the dimensions W21cm x H30cm x D8cm.
  • Festival stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about.
  • The Welfare Tent is open throughout the event and is staffed by experienced and supportive people. They can provide confidential advice about drugs, alcohol, legal highs and sexual health, and offer support if you need to talk. They offer a monitored rest and recovery area if you’ve overdone it. Please go to the Welfare Tent if you experience any problems or need to talk to someone for any reason